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Terms and Conditions

Last updated: July 14, 2026

Welcome to Anna Logor! These Terms and Conditions ("Terms") govern your access to and use of our website, services, and the purchase of products from our online store. By accessing our site, registering an account, or placing an order, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use our website.

1. Account Registration and Security To access certain features of our website, including making purchases and viewing your order history in the Personal Cabinet, you must register for an account:

  1. You agree to provide accurate, current, and complete information during the registration process (first name, last name, email, phone number, and city).
  2. You are solely responsible for maintaining the confidentiality of your account password and session.
  3. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Products and Pricing We make every effort to display the colors, descriptions, and pricing of our cosmetic products as accurately as possible:

  1. All products are subject to availability. We reserve the right to limit the quantity of products we supply or refuse orders.
  2. Prices for our products are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.
  3. We are not responsible for any typographical or descriptive errors regarding product specifications or pricing.

3. Orders and Contract Formation By placing an order, you are making an offer to purchase the selected products under these Terms:

  1. After placing an order, you will receive an automatic confirmation email. This email does not guarantee order acceptance.
  2. A binding contract is formed only when we process your order, confirm stock availability, and prepare the shipment.
  3. We reserve the right to cancel any order for reasons including, but not limited to, product unavailability, pricing errors, or suspicion of fraudulent activity.

4. Shipping and Delivery We will ship the purchased products to the delivery address you specify during checkout:

  1. Shipping rates and estimated delivery times are calculated at checkout and may vary depending on the shipping method and destination.
  2. Delivery dates are estimates and cannot be guaranteed. We are not liable for delays caused by shipping carrier issues, customs clearance, or incorrect shipping information provided by the user.

5. Returns and Exchanges Due to the hygienic nature and health protection standards of cosmetic products, return and exchange policies are subject to specific conditions:

  1. Under applicable consumer protection laws, cosmetics and personal care products cannot be returned or exchanged once opened or used, except in cases of manufacturer defects or shipping errors.
  2. If you receive a damaged, defective, or incorrect product, you must contact us within 14 days of delivery with proof of purchase and photographs of the product's condition to request an exchange or return.

6. Proper Use of Products Our products are intended for cosmetic and skincare use. Professional-grade products should be applied according to instructions or by certified professionals:

  1. It is your responsibility to read ingredients carefully before purchase to avoid potential allergic reactions.
  2. We are not liable for any adverse reactions, injuries, or damages resulting from the misuse or incorrect application of our products.

7. Intellectual Property All content on this website, including but not limited to text, graphics, logos, product names, images, audio clips, and software, is the property of Anna Logor and is protected by international copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written consent.

8. Limitation of Liability To the maximum extent permitted by law, Anna Logor shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase and use of our products.

9. Changes to These Terms We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be posted on this page with the "Last updated" date. Your continued use of the website following any changes constitutes your acceptance of the new Terms.

10. Governing Law These Terms and any disputes arising out of or related to your use of the website or purchases shall be governed by and construed in accordance with the laws of the jurisdiction where our business is registered, without regard to conflict of law principles.